Algegram Privacy Policy
Privacy in plain English
- We only ask for an email, a password, and a birth year (plus a parent's email for kids under 13). If you pay, card details are handled by our payment processor, and we never see your full card number. - Kids under 13 need a parent's approval before their account starts. - For kids under 13, we don't save their math questions. Their quiz and practice scores and daily usage counts are deleted after 90 days, and the few account details we keep are listed below. - We never save photos of math problems. The services that answer questions and read photos don't use them for training. They may hold a question or photo for up to 24 hours to answer faster. If their automated safety checks flag one, they may keep it for review, for up to 90 days under one service's terms; others don't publish a time limit. - We never sell your information or show ads. - Parents can ask us to delete their child's account and data anytime by emailing support@algegram.xyz.
Effective date: October 17, 2026
Who we are: Algegram (algegram.xyz) is run by Algegram ("we," "us"). Mailing address: coming soon. Contact: support@algegram.xyz.
Algegram is an AI math tutor. You type a math question, and Layla, our AI tutor, gives you a step-by-step answer. Many of our users are children, so we collect as little as we can and explain plainly what happens to it.
The short version
- We don't store your questions. Your question goes to an AI service to get an answer. Your chat history stays in your own browser, not on our servers.
- No ads, no selling data, no tracking. We don't use analytics, ad cookies, or tracking tools.
- Kids under 13 need a parent's permission before they can use an account.
- You can delete your account at any time inside the app. It happens right away.
1. What we collect
| What | Why | How long we keep it |
|---|---|---|
| Email address | To create your account, sign you in, and send account emails | Until you delete your account |
| Birth year | To check whether a parent's permission is needed | Until you delete your account |
| Parent consent record (for users under 13) | To show that a parent gave permission | Until the account is deleted |
| Signup source (for example, which page you came from) | To understand how people find Algegram | Until you delete your account |
| Subscription status (Free or Pro) | To give you the right features | Until you delete your account |
| Daily usage counters, practice scores, and lesson counters | To apply daily limits and show your practice progress | Deleted after 90 days |
| Hashed IP address for rate limits | To stop abuse. It's scrambled (hashed) and never linked to your questions | Expires within hours |
What we do NOT keep: the text of your math questions. We don't store them on our servers. Your chat history stays only in your own browser, and you can clear it by clearing your browser data.
We don't ask for your name, school, or location. Photos you send for photo help aren't saved. Please don't type personal details (like your name, address, or school) into your math questions.
2. Cookies
We use only these cookies, all of them needed to run the site:
- Guest counter (7 days): counts how many free questions a guest has used. It holds only a number.
- Signup source (30 days): remembers which page you came from before signing up.
- Login session: keeps you signed in.
- Lesson counter: counts daily Layla whiteboard lessons.
We use no advertising, analytics, or tracking cookies.
3. How we use information
We use information only to:
- answer your math questions and run the tutor
- run your account and subscription
- prevent abuse and keep the service safe
- answer support requests
- meet legal requirements
We do not sell personal information, show ads, build advertising profiles, or send marketing emails.
4. Who we share information with
We share information only with the services that help us run Algegram:
- Our AI router (AI answers): When you ask a question or send a photo of a problem, it goes to our AI router, which passes it to one of the AI services that answer questions to write the answer. We only allow providers that don't use it for training, and we ask our router to use only their zero-data-retention options. Under their own terms they may still hold a question or photo for up to 24 hours to answer faster, or keep one their automated safety checks flag for review (up to 90 days under one provider's terms; others don't publish a time limit). Our default is a standard AI model run on a major cloud AI service (short, simple problems use a lighter version of the same model on the same service). Pro users can also choose one of two premium AI models, each run on major cloud AI services. Guests send only their latest question. Signed-in users send the chat history kept in their own browser, so Layla can follow the conversation. We never send your name, email, or user ID to the AI.
- Photo help (Pro): If you snap a photo of a math problem, the photo goes to the AI the same way. We never save it, and the AI provider handles it as described above. Photos that aren't math problems are dropped. Please photograph just the problem, not your name or face.
- Our payment processor (payments): If you subscribe to Pro, our payment processor handles payment. It receives your email, user ID, and signup source. We never see or store your card number. Payment records (email and transaction history) are kept by our payment processor as required for tax and fraud purposes.
- Our database provider (accounts and database): stores your account and the data listed in Section 1.
- Our hosting provider (website hosting): runs the website and our daily cleanup job.
- Our email provider (email): sends our emails from noreply@algegram.xyz and support@algegram.xyz: signup confirmation emails, parent consent emails, the "Ask a parent about Pro" note (at most one a day), and the optional weekly progress report. We don't send marketing emails.
Layla whiteboard lessons: The "Watch Layla explain this" lesson uses the steps from your answer. Layla's voice is made by your own browser's built-in voice. Nothing you type is sent to a voice service.
We may also share information if the law requires it, or to protect someone's safety.
5. Children under 13
Algegram is built for students, including children under 13. We follow the U.S. Children's Online Privacy Protection Act (COPPA).
- Parent permission first. At signup we ask for a birth year. If the user is under 13, we email a parent to ask permission. The child can't use the account until a parent agrees.
- No permission, no account. If a parent doesn't give permission within 14 days, we delete the account.
- What we collect from children: only what is listed in Section 1. Their questions aren't stored on our servers.
- No ads, no selling data, no profiling of children, ever.
- Parents are in charge. A parent can ask to see what we hold about their child, ask us to delete it, or withdraw permission at any time by emailing support@algegram.xyz. We'll confirm you're the parent before acting.
- Weekly progress report (optional). A parent can turn on a weekly email in Settings that summarizes their child's saved practice results (topics, scores, and how many sets and questions were done) and suggests one topic to practice. It never includes chat content, question text, or the child's name, and it goes only to the parent's email. It's off unless you turn it on, and you can turn it off anytime in Settings or with the one-click link in each report.
- Share links and referrals. Accounts 13 and older get a personal share link. When someone signs up through it, we record which account referred them so we can add bonus Pro days, up to 4 friends. We never ask anyone for a friend's name or email. Accounts under 13 can't earn referral rewards, and their in-app note asks them to check with a parent before sharing.
- Guests: Children can try Algegram without an account, with a small daily limit. Guests' questions aren't stored, and the guest cookie holds only a counter, nothing that identifies the child.
- If we learn we collected a child's information without permission, we'll delete it promptly.
6. How we protect information
All traffic to Algegram is encrypted (HTTPS). We keep very little data, delete usage data after 90 days, and don't store question text. No system is perfectly secure. If a data breach affects you, we'll tell you as the law requires.
7. Your rights and choices
Anyone can ask to see, correct, get a copy of, or delete their data. Depending on where you live (for example, the EU, UK, or California), you may have more rights under local law, including the right to complain to your data protection authority. We don't sell or share personal information for advertising.
To make a request, email support@algegram.xyz from the email address on your account.
If you're outside the US
Algegram is run from the United States, and your information may be stored and processed in the US and in other countries where the services that help us run Algegram operate. If you live in the UK, the European Union, or another place with its own privacy laws, you can ask to see, correct, download, or delete your data anytime by emailing support@algegram.xyz, and you can complain to your local data protection authority. In some countries a parent has to approve accounts for children older than 13. That age is set by each country and is never higher than 16, and where it applies, we ask for a parent's approval up to that age.
8. Deleting your account
- In the app: delete your account in your account settings. Deletion happens right away. It cancels any subscription and removes all your data from our app. We keep no database backups, so nothing lingers there.
- By email: send a message to support@algegram.xyz from the account's email address with the subject "Delete my account." You don't need to include any other details. We'll finish the deletion within 30 days and email you when it's done.
- Our payment processor keeps payment records as described in Section 4.
9. Contact us
- Email: support@algegram.xyz
- Mail: Algegram. Mailing address: coming soon.
10. Changes to this policy
If we change this policy, we'll post the new version here and update the effective date. If a change affects how we handle children's information, we'll ask parents for permission again before it applies. For other big changes, we'll email account holders.